****ty service
<p>I keep on having to call this people having to set up debit orders and they rather debit for just one month. I have been calling every month there after to set up a every month debit order but someone clearly doesnt understand what this is ********** Today they decided to rather take 2 payments from me because they say the other one is for the dept collection department but i havent ever owed HomeChoice any money ive been paying them every month</p>
Dear Ms L Jonkers,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Ms L Jonkers,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Ill be waiting
Ill be waiting