1 reviews | Active since Mar 2017

20 Apr 2017, 12:04

TV never received, bad service

<p>Please not that after years being a good cusomer im very disappointed at Homechoice, i orderd a TV since on the 31st of March it has never been delivered, when i try to call them its either they give you attitude or tell you that it coming the next day and when you try calling again they drop a phone while you still asking. i even called them asking for Order number so that i can track it myself only to find out it hasnt been to a courrier they just lying on me so that i can stio calling them. im so frustrated, i just moved to a new place i cant even do anything without my TV. </p> <p> </p> <p>Please Help!!!!!!!!!!!!!</p>

0
Replies (2)
Homechoice
Homechoice's reply20 Apr 2017, 16:51
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
's update24 Apr 2017, 10:25
Reviewer Update

Please note that im still waiting, i have never recieved a call or any uodates whatsever! please call me on this number ********** 697