1 reviews | Active since Jul 2015
TRYING TO MAKE A QUICK BUCK WITHOUT ANY CONFIRMATION
I viewed items on the homechoice site and only added to my cart without any confirmation caused i was asked to upload my latest payslip and bank statement. Next thing i get an sms informing me THANK YOU FOR PLACING AN ORDER as if thay is not enough a follow up sms comes saying ORDER HAD BEEN DISPATCHED. When i called i was advised that this will be handled as ***** and was advised to email an affidavit. I did that and was advised the case would take 3 months to resolve with me being charged intrest and dragging my me in the mud with the credit bureau. when the delivery guy calls he also has no clue where to deliver the order as no delivery address was confirmed.
I have never had such poor service with homechoice. As much as i like you products i will never ever use you guys.
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
