1 reviews | Active since Aug 2017
Too late to get order
I had registered with Homechoice. Only after numerous calls they told me they needed documentation. Calling them 2 to 3 times a week, every time asking for different information. Not once did they have the decency to contact me. Now I'm told I can't get the order I wanted at the promotion price. I have to now pay R1200 more for it. There service is disgusting. I now have to loose out on an order which I really wanted.
Dear Mr I Sattar
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Mr I Sattar
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team