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Nozinhle N
1 reviews | Active since Sept 2016
10 Oct 2016, 21:27
TILL TODAY NO RESPONDING !!!!!!
<p>I WOULD LIKE TO KNOW WHY HAS NOT ANYONE GOT BACK TO ME REGARDING MY HOMECHOICE ACCOUNT. I WANT TO KNOW HOW LONG DOES IT TAKE FOR YOU TO HAND SOMEONE'S ACCOUNT TO THE LAWYERS. HOW CAN I SAY DEBIT MY ACCOUNT AND YOU DECIDE TO HAND MY ACCOUNT OVER.</p>
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Homechoice's replyOfficial
11 Oct 2016, 10:08Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply11 Oct 2016, 10:08
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team