1 reviews | Active since Jul 2013
This is Unacceptable
To whom it may concern<br> <br> I am really not happy with the service I am getting from Home choice.<br> Can I please get the CEO numbers or email address as this has been going on way to long , I left messages for a manager to contact me no one has contacted me.<br> <br> <br> From: Jackie Cole <br> Sent: 21 January 2016 11:26 AM<br> To: [Email Removed]<br> Cc: [Email Removed] [Email Removed] [Email Removed] [Email Removed]<br> Subject: This is Unacceptable<br> Importance: High<br> <br> Dear Mrs/Miss Van Zyl<br> <br> Please note I keep sending this email. This is bad customer service. <br> <br> I ever went onto hello peter and complained still waiting.<br> <br> We have sent an email complaining about the mixer phoned in June 2015 still no Joy.<br> Spoke to spillay and her emails are coming back, and she is very rude the warranty has expired because of delayed tactics on behalf of your complaint department.<br> <br> I would like to send the item back and want a full refund of what I have paid so far<br>
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution