1 reviews | Active since Jul 2013
This is Unacceptable
To whom it may concern<br> <br> I have sent this email directly to you on the Tue 2016/01/05 02:55 PM with no reply back.<br> Please note I bought a mixer from you, the mixer broke I am not happy with the quality of product I bought.<br> I have been complaining over the last 6 month and speaking to the call centre regarding this matter.<br> Please note this isn't the first product I bought that I'm not happy with the quality, I would like to send the item back and want a full refund of what I have paid so far. If I don't get my money back I will take this problem further. <br> <br> Please send you delivery address so that my courier can return this item. <br> <br> since you apparently feel you can ignore the matter - I will be taking this to the National Consumer Commission
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,