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Ofentse M

1 reviews | Active since Jun 2020

25 Jun 2020, 12:48

THINK ABOUT YOU NAME AND CREDIT SCORE BEFORE YOU AGREE TO ANYTHING WITH HOMECHOICE!

I'am really disappointed in the services of Homechoice customer service. I've had an account with them for two months now but already in regrets for bad service rendered and will never do business with them as they lack professionalism.

They now put my paid account with them in arrears! Imagine now my credit score and name under the mud because of stuff who fail to do their jobs.

I'm sure I've spoken to several of their customer care agents for the past four weeks who hang out on me without even listening to me concerning their last month payment which i made,but because of *********** stuff they could not trace it even when i sent them emails containing that information on the 6th of June, They still fail! After they sent me this query refs.797057&797056 with no feedback at all. I spoke to Rashika from their Cape Town head office who refused to assist in this matter & Yoliswa Tulwo who from their collections department who both also **** to me saying she will foresee that this matter is resolved to no avail! I'd never wish anyone the amateur experience i've been treated with from this company and advice them to think twice or take their business else where they can be treated with the respect they pay for.

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Replies (1)
Homechoice
Homechoice's reply25 Jun 2020, 14:05
Official
Hi.

We’re very sorry to hear about the poor service you experienced. 

Regards.
Homechoice