NT
Nthabiseng T
1 reviews | Active since Sept 2012
10 Nov 2015, 11:35
They take the money but short-deliver the goods
So i made my purchase for close to R 4000 and waited (without confirmation) for delivery. When the goods Order # ***1 eventually arrived i received less than half of the Camryn 21-piece super luxury comforter set-Double White. So i called and was told that it will be sorted out. Then called again and was told I would be sent documents to complete. Then called again and was given attitude (and still no documents). I then spoke to \a manager"who promised follow-up"
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Homechoice's replyOfficial
10 Nov 2015, 12:25Hello Ntubz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply10 Nov 2015, 12:25
Official
Hello Ntubz,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team