1 reviews | Active since Apr 2014
they make me to buy thing unaware
one call centre agent from homechoice called me trying to sell me pots of which i thought they where really good price wise and quality, i then told him to hold im still paying off somethings i had to pay , he then said its ok when im ready to buy ill just have to send him my id, the agent already had my street address my id cause i had to confirm it before we can do anything but for him to process everything my id copy was needed<br> <br> i did not send my id copy but after a month pots where delivered in my house and they are not the pots he told me about, anyhow i called homechoice to come and pick up the pots i even tried to send them my self but homechoice strictly want their goods returned in the original packaging i called again the lady i spoke to said she will send someone and that was about last year 2014 november no one has ever came to collect <br> <br> and now im send reports via my email that im owing thousands of rands and my name is on the credit bureau
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Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
