nS
nthabiseng S
1 reviews | Active since Jun 2013
27 Jan 2016, 10:25
They just plain out refusing to delete my contacts
I was sold something they didn't have on stock and given the run around but eventually got refunded and told them told them to delete the account and they said they can't but can remove my details (address and phone numbers) but till this day I get lots of calls a day and their annoying mail...even their top management promise things they can't do and everyday I hate homechoice worse
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Homechoice's replyOfficial
27 Jan 2016, 12:31Hello nthabza85,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply27 Jan 2016, 12:31
Official
Hello nthabza85,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution