They give you faulty stuff

I bought the swindon bed from homechoice, firstly they within a month of having the bed i called them to come and see as my slates kept on coming out. They informed me that the leather things holding the slates to the base was faulty and they had been replaced. Not even two months later i informed them that the 2 legs in the middle of the base the plastic things were broken and i had slates that was coming out again. i then informed them that they need to come and sort this out. They sent out a assessor a week later which in turn informed me that someone else will come fix it. Another week went by before any rocked up at my home and this is after i have asked a manager to return my call. i then ph got through to the call centre insisted on speaking to amanager which they said that in the whole of homechoice that they dont have available as all are out. A supervisor of the surname Kamalie said she will get someone to call me back. Another week went by still heard nothing. I then ph the call centre and spoke to a Tammy Sekwaba which said she spoke to her manager Shaun Mcflarney which will call me back. As i wanted them to come and collect the as i was not happy at all. to date nothin