RW
Riekus W

1 reviews | Active since Jan 2013

10 Sept 2015, 08:13

They Dont Listen

i bought a comforter set from them a while ago. its been a couple of months now since i finished paying it.<br> <br> they phoned even after that to sell me stuff i dont want and i asked them to please close my account and delete my number. it seems as though this has sparked them to be even more annoying as they now phone not only once a week but daily... every time they phone i tell them to delete my account but still they persist in pestering me.<br> <br> i even have the recordings to prove that i have asked them so many times. i hope they can grow up and do their work like professionals one day as i am getting sick of this nonsense...

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Replies (1)
Homechoice
Homechoice's reply14 Sept 2015, 16:02
Official
Hello riekusdw,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team