1 reviews | Active since Feb 2011

04 Apr 2017, 12:12

they dont care

<p>I Posted this and NO RESPONSE at ALL!!!!! How funny </p> <p> </p> <p> </p> <p>So I get a sales call for a laptop to which I say I am not interested in but I asked a few questions about it anyway. My battery died but I didn't bother because I did not want the laptop. </p> <p> </p> <p>So I get a call from my boss saying that homechoice called about a laptop I was buying. Firstly we not allowed personal calls at work and secondly I was on sick leave but my boss now thinks I was out shopping for laptops and I now had to sign a warning! </p> <p> </p> <p>Then I get a call at in laws place asking were can they deliver my laptop. </p> <p> </p> <p>Who gave you permission to call my office?</p> <p>Who gave you permission to discuss my personal stuff with my boss? If I didn't come to the phone you hang up not discuss my business to anyone. Where are ur ethics????</p> <p> </p> <p>So today I asked taswel if I could speak to some1 in management and he says he is the manager. Then I say is there anyone higher in authority that I could speak to me and his response is "obviously" </p> <p> </p> <p>I have had nothing but bad experiences with homechoice</p> <p> </p> <p>As taswell promised i will be waiting for this management to call me</p>

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Replies (1)
Homechoice
Homechoice's reply04 Apr 2017, 12:18
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team