SM
SYLVIA M

1 reviews | Active since Feb 2015

25 Feb 2015, 15:22

THEY DON'T WANT TO REMOVE MY DETAILS OFF

'HOME CHOICE AND THEIR FINCHOICE DOESNT STOP CONTACTING ME AFTER BEGGING THEM, I DONT KNOW HOW MANY TIMES TO REMOVE MY DETAILS OFF THEIR SYSTEM. I'M SICK AND TIRED OF THEIR SMS'S AND EMAILS AND PHONE CALLS WITH THEIR OFFERS! THEY PASS MY DETAILS TO THEIR DIVISION FIN CHOICE TO CONTABCT ME AND I PHONED THEM TO REMOVE MY DETAILS OFF THEIR SYSTEM AND THERE'S STILL NO LUCK! IM SICK TO THE CORE!!!<br>

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Replies (1)
Homechoice
Homechoice's reply27 Feb 2015, 08:10
Official
Hello Sylvia12345,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team