They don't know "CUSTOMER SERVICE"
<p>Since December 2016 there were disputes I handed in, NO REPLY. HC jumps from 1 Attorney Firm to the other. They always say fill in dispute and we will sort it. IT SEEMS THEY THROUGH IT AWAY BECAUSE NO1 EVER KNOWS ABOUT IT. They seem to double charge, still waiting on detailed statement, never received. NO I MUST PAY 15000 FOR 6000 GOODS?????</p> <p> </p> <p> </p>
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Homechoice's replyOfficial
12 Apr 2017, 14:51Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply12 Apr 2017, 14:51
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team