1 reviews | Active since Mar 2013
They do not have the right person!!!
In January I got a new **** that started working for me. And 2 weeks after she started working I got a call from Homechoice to confirm employment. I have told the lady that the **** only started working 2 weeks ago and she is still on a 3 month probation. Unfortunetely the **** broke her wrist and could no longer work for me.<br> <br> 2 months down the line Homechoice is looking for her, and the more I tell them this is my private phone the more they contact me every day. Today 12.05.2015 I was contacted by a very rude guy, at first I could not hear him and I thought he was asking for me, and when he said her surname again I said \o your looking for Patricia"... so he asked but why did I say I was her!!! I did not hear him firstly and secondly I do not have to explain anything to him. Especially after I told them on numerous occasions that she does not work for me. And my cellphone nr. is my private nr.<br> <br> Is this how Homechoice give credit to people"
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
