SM
Sello M

1 reviews | Active since Nov 2020

01 Feb 2024, 14:33

***** theft/*****ently activities

Good Day

My name is Sello Makhubo I was recently *****ed by home choice a amount of 362.97 with a reference of debicheck debit order *** and I have never ever opened a homechoice account in my life so I need to report this so I can stop this from affecting my finances and credit score please assist Asap . i have never opened a account with home choice i would like to stop that acc and also stop the debits

0
Replies (10)
Homechoice
Homechoice's reply01 Feb 2024, 16:36
Official
Hi Sello.

   Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoice 

Best regards,

SM
Sello M's update05 Feb 2024, 13:13
Reviewer Update
My Id is *** i was *****ed by homechoice as a identity theft i never opened a acc under home choice so i need u to stop it and stop debiting my acc
Homechoice
Homechoice's reply05 Feb 2024, 13:34
Official
Hi Sello,

Please check your emails, we have responded.

Regards,
Homechoice

Best regards,

SM
Sello M's update21 Feb 2024, 10:58
Reviewer Update
Good Day

I havent recieved any emails from your company please send to *** asap cause its affecting my finances and credit score .

i need the account stopped and stop debiting my acc

Thanks
Homechoice
Homechoice's reply21 Feb 2024, 11:41
Official
i Sello,

Please check your emails, we have responded.

Regards,
Homechoice

Best regards,

SM
Sello M's update26 Feb 2024, 11:45
Reviewer Update
u have never rep**** so please reply on this platform cos i never recieved any confrimation that the acc is closed and i will never ever be debited .

Thanks
Homechoice
Homechoice's reply19 Mar 2024, 12:44
Official
Hi Sello,

We hope this message finds you well. 
We acknowledge receipt of your complaint and would like to express our sincere apologies for any inconvenience you may have experienced.

We've made several attempts to reach out to you via phone and email to discuss the matter further and address your concerns directly. However, it seems that our efforts to connect with you have been unsuccessful.

We genuinely value your feedback and are eager to resolve any issues you may have. To ensure we can assist you effectively, could you please provide us with an alternative contact number or a preferred time for us to reach you? Alternatively, if you prefer correspondence via email or another method, please let us know, and we'll be sure to accommodate your preferences.

Your satisfaction is our priority, and we remain committed to resolving this matter to your utmost satisfaction.

Thank you for your patience and cooperation. We look forward to hearing from you soon.

Best regards,
Nosiphiwo

Best regards,

SM
Sello M's update11 Nov 2024, 15:30
Reviewer Update
Hi Nosiphiwo

i am really phucked up and ****ed cos i reported a **** in february and now i am getting calls from collection companies saying i have been handed over nd its affecting my credit check where by ur agaen nosipho said she sent emails which she didnt this is really fxcked up and annoying i wont lie
SM
Sello M's update18 Nov 2024, 09:56
Reviewer Update
Can we get feedback cos u affecting my credit score

SM
Sello M's update24 Apr 2025, 14:53
Reviewer Update
I have been writing emails to homechoice from last year that i have never ever had a acc with homechoice and i was ****med i spoke with call center agents nothing happened please call me so we can fix this cos u are damaging my credit score u guys never reply u just send us messages that we owe yet we never opened accs please reply asap