The worst place to buy from

Hi there....Im extremely to put it mildly dissapointed, unhappy and frustrated at Home Choice poor service. I bought a Samsung 15kg Top loader washing machine which I received in June. After 1 month i notice stains on my clothing. I change washing powder from Ariel auto to Omo auto, still the same. I than change to Skip and stop using sta-soft without any luck. I than contact Home Choice poor Customer Service department waited nearly a month before they contacted Samsung to send technicians after several complaints from me why dont they come and fix the problem. Finally the technicians come out with an incorrect defect description report. I was advised by Unilever however nothing seems to help. Zoe a team leader of Home Choice contact me out of the blue to assure the technicians will come again which never happened. Ive wasted so many airtime calling after Home Choice without any luch there where times after putting me on hold for more than ten minutes the call will be dropped. I returned damage goods and they have the audacity to debit the returned items installmet now this will be anothet hassle getting my money back as im already waiting for my postage money. I never ever experienced such poor quality and not to mention the service from any of the furniture stores I purchased from. Can someone anyone please share some light otherwise I will have no other choice but to reverse my installment. Now I know why people default payments. Thats how I feel now. I can be contacted on ********** 959 Mrs. Siegelaar