MM
Mogomotsi M
1 reviews | Active since Nov 2011
10 Nov 2015, 15:38
The least you could do was give me a mattress
Every day your consultants call me thanking me of my loyalty - but I'm yet to see the fruits of this loyalty that you people laud of. I recently bought a bed (I love it thank you) - it had no mattress, the least you could do was offer me a mattress for being the loyal customer I've been over the years.<br> <br> Talk is cheap and the truth is in one's actions.<br> <br> I actually do not expect you guys to do anything about this because it's all good when you guys are in the receiving end.<br> <br> Tx<br> <br> MM
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Homechoice's replyOfficial
10 Nov 2015, 16:01Hello Mafafa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply10 Nov 2015, 16:01
Official
Hello Mafafa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team