Terrible Terrible Service

Item: Homechoice
Rating: 1
Author: Cornelia van der Westhuizen

<p>They advertise all this nice things on facebook but there is more complaints than sales. I am one of them they just cant stand bad service. If someone ask u by email like I 2 days ago and they cant even respond then I feel sorry for the CEO of the company. If I had so many requests for goods I will jump for joy . . . Today business is all about SALES = MONEY and if homechoice aint interested to deliver world class service guess what ? There is someone else who will appreciate what . . . This is a given homechoice , I am a Sales Team Leader and if sales given to me on a plate like this I will do anything and everything I can. Most probably ur sales people even get a commision , I just have reach targets to see if I will get my bonus or increase. Come on , chech what u post to the public and respond , deliver really is that so hard. If u dont have stock stop advertising the products</p>

Helpful (0)

Replies (3)

Homechoice's replyOfficial

21 Jul 2016, 10:49

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Homechoice's reply21 Jul 2016, 10:49

Official

CvdW

Cornelia van der Westhuizen's updateReviewer Update

22 Jul 2016, 18:32

LOL .... Not even attempt to get in contact with me :=( sad case

CvdW

Cornelia van der Westhuizen's update22 Jul 2016, 18:32

Reviewer Update

LOL .... Not even attempt to get in contact with me :=( sad case

CvdW

Cornelia van der Westhuizen's updateReviewer Update

30 Jul 2016, 06:45

Thank ur ********** for email but do something about only email I have send that u acknowledged thats why I send it . . . Give me a price is that to much asked for??

CvdW

Cornelia van der Westhuizen's update30 Jul 2016, 06:45

Reviewer Update

Thank ur ********** for email but do something about only email I have send that u acknowledged thats why I send it . . . Give me a price is that to much asked for??