JJ
Jan J
1 reviews | Active since Feb 2013
18 Oct 2018, 13:25
Terrible terrible customer service and rude agents
When you order online stock is available. When you phone and ask when will they deliver they will then tell you it is out of stock. Agents makes false promises they do not keep and one was rude enough to put the phone down in my ear. Terrible terrible customer service
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Replies (2)JJ
Jan J's updateReviewer Update
18 Oct 2018, 20:35Still no response. Want to take your money, but you do not even get a response. Funny most of HomeChoice reports are about the service you get from the call centres.
JJ
Jan J's update18 Oct 2018, 20:35
Reviewer Update
Still no response. Want to take your money, but you do not even get a response. Funny most of HomeChoice reports are about the service you get from the call centres.
Homechoice's replyOfficial
19 Oct 2018, 08:05Good Day Jan Steph****
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Homechoice's reply19 Oct 2018, 08:05
Official
Good Day Jan Steph****
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team