Terrible service to elderly clients

<p>I am very disgusted with the servise my mother has been receiving from homechoice. She is an elderly woman and they have been treating her unfairly because she "cannot defend herself" to them She took a TV on account at home choice and after paying it faithfully for 4-5 months the TV gave in and was returned two weeks ago. After a week we called them to find out whats happening and was told that the TV is not repairable and that a new one will be sent within a week... that week past and nothing came. We called them again and was now told that nothing has been done and we have to wait for them to get back to us!! I really feel that they are preying on the lack of knowledge and street smart of the elderly and would not at all recommend any business with them!!! We will now do as they do when accounts are not paid - take the legal route!</p>