Terrible service from Homechoice
Homechoice have the worst service ever......... I first ordered a five piece bedroom suit on December 2018, they cancelled the order, I ordered again, I then cancelled the order after they told me that the bed is out of stock, then they called me and told me that they now have the bed i can order again, i did, still no bed, I think my order has been cancelled about 4-5 times without them telling me why......... and they would call me and open the order, the past two weeks they have been calling me on a daily basis vetting me and telling me that my bed will be delivered in 14 working day, today I spoke to a lady who told me that they first need my bank statements to proceed, after they have not been telling me this in four months
I have send all the documents they requested but its still not enough....... what a waste of time........ Homechoice, has the worst customer service ever and their agents dont have empathy, they dont seem to care........... thank you for wasting my time making me tolerate all this nonsense for four months..........
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you
