PT
Pontsho T
1 reviews | Active since Nov 2020
22 Nov 2020, 13:46
Terrible service
As a first time buyer I was so unhappy with their service. I placed an order telephonically, the consultant placed an incorrect order then they forced to deliver the incorrect goods. I made countless calls to Homechoice trying to rectify their error - 3 whole weeks of me following up on them until I escalated to Management who then gave me the correct order after it had gone out of stock. I had to pay everything cash or I wouldn't get the order.
I'm never ever buying from them again based on customer service which is non-existant.
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Replies (1)Homechoice's replyOfficial
23 Nov 2020, 07:38Hi Pontsho.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
Homechoice's reply23 Nov 2020, 07:38
Official
Hi Pontsho.
We’re so sorry we let you down. One of our staff members will contact you shortly.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice
