Terrible service

This is the worst company to deal with...I received the worst service you could ever get! I placed an order with them and a few days later I tried to track my order and it said packed...so I called them up and ask why is it taking so long..they advised it will be delivered to me in 14 days time...so I advised I cannot wait so long so please cancel the order...they advised it will be returned to them instead of coming to me...a week later I received a sms from the couriers saying my homechoice parcel is being delivered to me so I called homechoice again to ask what's happening since I canceled the order...the lady assured me that it's not coming to me and it's getting sent back to them from the couriers...few hours later the courier is at my house to deliver...tried calling them numerous times...they cutting the call, they staying silent on the line as if its a dead call...they are not helpful and the customer services is appalling it's the worst ever...they have attitude they speak over you they don't listen to you and cut the call on you...till now I didn't get to speak to someone to resolve my issue! I would never be buying from them again!