1 reviews | Active since Jun 2017
Terrible Service
<p>Our house has been broken into last October 2016. My tv was ****** witch I bought from homechoice or should I say ''Poorchoice''. I logde an insurance claim with Homechoice, as the TV had insurance on it. I sent all document required police case number everything they ask me to sent. Since this day 05/06/2017 my tv hasnt been repalce yet, and I have made all my payment every month and my account is up to date. This is the poorest service I have received from any business in my life. When I phone in to hear about the status of my claim all I hear is excusses. REALLY REALLY BAD SERVICE. Homechoice should not be in business at all for the way they treat thier value customers.</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Homechoice services really is bad all I am hearing is we are awaiting feedback. This is really the worst store their services is really bad. I am still waiting for my Item to be replace, while in the mean while I have to pay my account. Homechoice should just close their stores as this has been far the worst customer service I received in my life. Super unhappy. Is their anyone out there that could provide me with Homechoice CEO email as I want to mail Him/Her about the bad service His/Her company is giving there clients.
Hello,
Homechoice services really is bad all I am hearing is we are awaiting feedback. This is really the worst store their services is really bad. I am still waiting for my Item to be replace, while in the mean while I have to pay my account. Homechoice should just close their stores as this has been far the worst customer service I received in my life. Super unhappy. Is their anyone out there that could provide me with Homechoice CEO email as I want to mail Him/Her about the bad service His/Her company is giving there clients.