1 reviews | Active since Jan 2023
Terrible service
Goodday This is a matter of all
I bought a L shape couch at homechoice The services everything was good 👍 The Sale to the sales man he was happy In two weeks time I went back to the store and tell them I have a problem the springs in the couch is making a nosie They said okay they will book it in because it has one year warranties, they will phone me for collection
Two weeks went pass I went in again and said no collection was done yet They went into the profile and there was a message say I need to make a vedio How on earth do you make a vedio of a couch making a nosie
I told them I need a credit I don't want it to be fix
The total of the L shape is 13000 I need to pay for something that was report in 14 days
Please make it public
We are so sick and tired of home choice
What can I do Please Please
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Thank you Peter
Thank you Peter