TM
Tazz M
1 reviews | Active since Nov 2011
21 Oct 2015, 10:32
Terrible quality Beds
I ordered an Indigo bunk bed set and it was delivered and assembled on Thursday 15 October. <br> <br> My two children aged 9 and 10 sleep on the bed. They are both under 30kg's each. <br> <br> In less than a week the bed is unstable on its legs and making a squeaking sound every time they move. <br> <br> I sent an email through and have received no feedback and tomorrow will be 7 days. I want to return the item not exchange return!!!<br>
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Replies (1)
Homechoice's replyOfficial
22 Oct 2015, 17:07Hello Tazzmoosa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply22 Oct 2015, 17:07
Official
Hello Tazzmoosa,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team