Terrible customer service

Item: Homechoice
Rating: 1
Author: Pat N

I published a review on Tuesday the 26th September against a call centre agent from Homechoice and have not had any response at all from them. Is this how they handle complains?

Helpful (0)

Replies (1)

Homechoice's replyOfficial

28 Sept 2017, 09:42

Good Day Pat Ndima,

Thank you for your response.

We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.

One of our agents will contact you shortly.

Regards
Monique
Customer Complaints Team

Homechoice's reply28 Sept 2017, 09:42

Official

Good Day Pat Ndima,

Thank you for your response.

We are very sorry to hear about your service experience, please accept our sincere apologies for the inconvenience.

One of our agents will contact you shortly.

Regards
Monique
Customer Complaints Team