TERRIBLE CUSTOMER CARE

Over December I placed an order for a tv, following up the next day by sending my tv license and docs.

I called multiple times only to be told story after story. AND STILL NO TV DISPATCHED

I requested to speak to a manager multiple times, only to be told they are busy and will call back. Only today I managed to speak to a very unhelpful manager.

I have never received such bad service from them before. and it just keeps getting worse.

currently my problem is still not resolved.

now I am being told that I don't have credit as they cannot reach my on my phone but they call me on my phone today.

this is utterly unacceptable and feel very disappointed.