TERRIBLE COMPANY

This store is pathetic and their customer service is non existent! When you send an email you get an automated response saying the email address doesn’t exist. I received a message on Monday saying my order has been packed and handed to the courier, which is a complete lie, since there’s absolutely no tracking number in sight! They don’t answer at their call centres either. They are quick to shoot spam emails and messages to buy from them but when you actually do, you end up regretting it! When buying from other stores, I ALWAYS RECEIVE A TRACKING NUMBER, not a spam message that says “order packed and handed to courier.” I even tried to track my package on their website, and my parcel is NOWHERE TO BE FOUND. I see many such complaints on here about this company so it looks like they have a reputation for doing this to loyal customers. I want my package delivered TODAY OR A FULL REFUND