BP
Boikanyo P
1 reviews | Active since Sept 2013
24 May 2023, 09:39
Terrible communication
I have been requesting statement and settlement letter from Homechoice and i have received none. Their consultant will refuse to transfer you the relevant department and would rather give you the contact number that never get answered.
Also your online / self service is not of any use and not updated. All i need is the requested letters
Regards
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Boikanyo P's updateReviewer Update
30 May 2023, 09:40It is now a week and no letter or communication has been sent. I see that Homechoice pick and choose which reviews to reply. This is extremely irritating and upsetting. All I need is a paid up / settlement letter. Whoever at Homechoice who responded to Hello Peter agent claiming that my review was falsified should know better to check facts / records and could have contacted Nimble group before making that bold statement.
Since I supported my review with proof they still not responding or communicating their process of just sending settlement letter.
Since I supported my review with proof they still not responding or communicating their process of just sending settlement letter.
BP
Boikanyo P's update30 May 2023, 09:40
Reviewer Update
It is now a week and no letter or communication has been sent. I see that Homechoice pick and choose which reviews to reply. This is extremely irritating and upsetting. All I need is a paid up / settlement letter. Whoever at Homechoice who responded to Hello Peter agent claiming that my review was falsified should know better to check facts / records and could have contacted Nimble group before making that bold statement.
Since I supported my review with proof they still not responding or communicating their process of just sending settlement letter.
Since I supported my review with proof they still not responding or communicating their process of just sending settlement letter.