TERRIBLE CALL CENTRE

I have recently become a client of yours. I have always paid my account with you guys on time or before the pay date, therefor also please note my account is NOT in arrears. I have called you guys over 50 times asking you NOT TO CALL THE NUMBER **. YET YOU FAILED TO DO SO-the owner of that number gets calls about 10 times a day and gets told “if you don’t want a call from me, then block me” • Firstly Im trying to understand WHY you are calling this number when it doesn’t belong to me. • Secondly I have notified you that it is NOT my number multiple times ( I have this on a voice recording) • Furthermore, you assured me that your company would not call this number ever again because it belongs to someone else and its not mine. The person that you called on ** was given my personal information which is part of breaching the POPI act which became effective 1 July 2021. I am taking this further with my legal team because I have everything on voice recording, where you told the person what my amount OWING is on my account-WHICH IS NOT EVEN IN ARREARS. You have my email address (**) AND CELLPHONE NUMBER (**), if I did not pay in time you could have emailed me but you SHARED MY PERSONAL DETAILS WITH SOMEONE ELSE. This is unacceptable and I will make sure that this is heard from on every social media platform. I need to know who I can contact in regards to this because I AM GOING TO TAKE LEGAL ACTION. Please see this as a matter of urgency ,because I won’t be accepting ANY excuses-this is horrible service and I am being harassed DAILY but my account is up to date. You have caused so much havoc sharing my personal details with someone else. I want a response on this within the hour as I am taking you to the ombudsman. Regards Denielle