TM
Tina M
1 reviews | Active since Sept 2017
11 Mar 2019, 17:46
TERRIBLE ACCOUNTS DEPT & SERVICE... STAY AWAY!!
Terrible accounting. High delivery fees & long delivery time. I paid my FULL order but received sms'e and whatsspp that I owe them over R1,600.00. When I phoned the outstanding amount suddenly dropped to R772.45....?????? When I informed person that i bought items on SPECIALS she said I MUST GO BACK TO SEE WHAT THE PRICES WERE ON SPECIAL???? REALLY???? WAKE UP! WE ARE NOT LIVING IN 18TH CENTURY. PUT ITEMS ON PLAIN AND....WHOLLA... AMAZINGLY ITEMS CAN ARRIVE THE SAME DAY FROM CT TO JHB. NOT 14 DAYS!!! TAKEALOT DELIVER WITHIN 3 DAYS WITH NO DELIVERY CHARGES..... WAKE UP! STAY AWAY FROM HOME CHOICE!!
Helpful (0)
Replies (2)0
Replies (2)Homechoice's replyOfficial
12 Mar 2019, 08:01Hi Tina.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
Homechoice
Homechoice's reply12 Mar 2019, 08:01
Official
Hi Tina.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
Homechoice
Homechoice's replyOfficial
12 Mar 2019, 08:25Hi Tina.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
Lee-Ann
Homechoice's reply12 Mar 2019, 08:25
Official
Hi Tina.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
Lee-Ann
