Item: Homechoice
Rating: 1

Homechoice's replyOfficial

12 Dec 2016, 15:55

Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,

Homechoice's reply12 Dec 2016, 15:55

Official

Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,

's updateReviewer Update

12 Dec 2016, 16:16

Rceived an sms on the 29th November saying Parcel was despached PFS ********** 8.

's update12 Dec 2016, 16:16

Reviewer Update

Rceived an sms on the 29th November saying Parcel was despached PFS ********** 8.

's updateReviewer Update

03 Feb 2017, 22:44

Ordered a bedding on black friday(25/11/2016) , that took for ever to arrive up until i had to write to hello peter. 4 Pieces (The curtain were missing) i informd them on the 19/12/2016. No one attended to my request, i had to call them twice a week to follow it up. only on the 10th of January(when I called them gain) i was told by the dispute departmant that i have filled it incorrectly. Filled it correctly, then i was informed that it was out of stok. it took a full 2months.... kanti what is homechoice"s turn around time?. Very dissapointed by this service.

's update03 Feb 2017, 22:44

Reviewer Update

Ordered a bedding on black friday(25/11/2016) , that took for ever to arrive up until i had to write to hello peter. 4 Pieces (The curtain were missing) i informd them on the 19/12/2016. No one attended to my request, i had to call them twice a week to follow it up. only on the 10th of January(when I called them gain) i was told by the dispute departmant that i have filled it incorrectly. Filled it correctly, then i was informed that it was out of stok. it took a full 2months.... kanti what is homechoice"s turn around time?. Very dissapointed by this service.

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