AN
Asanda N

1 reviews | Active since Jul 2021

03 Sept 2026, 15:54

Telemarketing calls

Dear HomeChoice,

HomeChoice please STOP calling me with telemarketing and promotional offers.

I am currently receiving multiple calls from your telemarketers every day, and this has become extremely intrusive and disruptive to my daily life. I have no interest in receiving these calls, and I do not appreciate having my time repeatedly interrupted by unsolicited marketing.

For the avoidance of doubt, I do not owe HomeChoice any money. If I ever decide that I want to purchase something from HomeChoice, I am perfectly capable of visiting your website and making a purchase without being repeatedly contacted by your sales agents.

Please remove my telephone number from all telemarketing, promotional and marketing call lists immediately and ensure that my request is communicated to any third-party call centres or service providers acting on your behalf.

I do not want to receive further marketing calls from HomeChoice. Please treat this email as a formal opt-out request and confirm in writing that my number has been removed from your marketing database.

If these calls continue after this request, I will consider escalating the matter through the appropriate channels.

I expect this matter to be dealt with immediately.

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Replies (1)
Homechoice
Homechoice's reply04 Sept 2026, 08:37
Official
Hi Asanda Nomvalo,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.

Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.

We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.

If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.

We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind regards,
The Customer Support Team