JP
Jolanda P

1 reviews | Active since Sept 2015

15 Sept 2015, 09:24

Telemarketing

Homechoice keeps on sending me SMS's and keep on telemarketing me on my cellphone after numerous op-outs and reporting them to DMASA, what else must I do?? I do not know where they got my number from because I have never ever buy from them or contacted them???

0
Replies (1)
Homechoice
Homechoice's reply15 Sept 2015, 14:47
Official
Hello jolandapieterse,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team