GG
GLYNIS G
1 reviews | Active since May 2020
27 Oct 2020, 10:34
Sweet nothing was done on my account to resolve the disputes after a year
So today i receive my statement from Homechoice after battling for a year to get disputes resolved on my acc... now according to my and the consultants review i was supposed to be have paid this acc finished in June... so the statement comes and guess what i basically owe them as when my acc was opened... Now i am livid.. i am sooo frustrated at thus incompetence... i am just at a loss for words.
This is after they had resolved tge disputes on my account... where to from here and what are my rughts now as a consumer
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
27 Oct 2020, 10:44Hi Glynis.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Homechoice's reply27 Oct 2020, 10:44
Official
Hi Glynis.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
GG
GLYNIS G's updateReviewer Update
27 Oct 2020, 11:14It has tajen all of ypu more than enough tome to resolve this matter
Instead i get a statement that has the excact same amount i startex off with this acc.. not to mention that you idiots handed me over to Attorneys when this acc was under dispute....
This just shows the lack of service and total incompetence with your staff...
Now you want more time to resolve... yet a year later this is still not resolved
I didnt stop paying my acc...this acc was in arrears cos you didnt adjust my debit order and only after i had called you to say my debit order amnt needs to be adjusted... did you do that but still you hand me over????????????????????
I am sooo livid that you actually have the nerve to reply and say you need time...
How many consumer's out there are being ****med and taken advantage off by you lot... since not many people know or check their acc.
I am eager to see when and how soon i will get this resolved....
SOOOOO EAGER
Instead i get a statement that has the excact same amount i startex off with this acc.. not to mention that you idiots handed me over to Attorneys when this acc was under dispute....
This just shows the lack of service and total incompetence with your staff...
Now you want more time to resolve... yet a year later this is still not resolved
I didnt stop paying my acc...this acc was in arrears cos you didnt adjust my debit order and only after i had called you to say my debit order amnt needs to be adjusted... did you do that but still you hand me over????????????????????
I am sooo livid that you actually have the nerve to reply and say you need time...
How many consumer's out there are being ****med and taken advantage off by you lot... since not many people know or check their acc.
I am eager to see when and how soon i will get this resolved....
SOOOOO EAGER
GG
GLYNIS G's update27 Oct 2020, 11:14
Reviewer Update
It has tajen all of ypu more than enough tome to resolve this matter
Instead i get a statement that has the excact same amount i startex off with this acc.. not to mention that you idiots handed me over to Attorneys when this acc was under dispute....
This just shows the lack of service and total incompetence with your staff...
Now you want more time to resolve... yet a year later this is still not resolved
I didnt stop paying my acc...this acc was in arrears cos you didnt adjust my debit order and only after i had called you to say my debit order amnt needs to be adjusted... did you do that but still you hand me over????????????????????
I am sooo livid that you actually have the nerve to reply and say you need time...
How many consumer's out there are being ****med and taken advantage off by you lot... since not many people know or check their acc.
I am eager to see when and how soon i will get this resolved....
SOOOOO EAGER
Instead i get a statement that has the excact same amount i startex off with this acc.. not to mention that you idiots handed me over to Attorneys when this acc was under dispute....
This just shows the lack of service and total incompetence with your staff...
Now you want more time to resolve... yet a year later this is still not resolved
I didnt stop paying my acc...this acc was in arrears cos you didnt adjust my debit order and only after i had called you to say my debit order amnt needs to be adjusted... did you do that but still you hand me over????????????????????
I am sooo livid that you actually have the nerve to reply and say you need time...
How many consumer's out there are being ****med and taken advantage off by you lot... since not many people know or check their acc.
I am eager to see when and how soon i will get this resolved....
SOOOOO EAGER