lZ
lindeliwe Z

1 reviews | Active since Nov 2014

26 Jun 2017, 14:21

Super mad

<p>Ve placed an order with homechoice, well they sent me a sms saying my order is at post office well went we 3 times and the is no order n ve been telling them via emails calling them but nobody is replying now m ****ed coz dey sent me da statement already only 2 find that dey sent my order 2 da wrong address ve made them aware still no reply n not happy coz I know they gonna deduct ma money 4 da things I didn't get my address is broederstroom but da statement says pocherstroom </p>

0
Replies (1)
Homechoice
Homechoice's reply26 Jun 2017, 15:01
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Best regards,