Struggling to cancel order

<p>I have bought previously at homechoice, but did not have any issues. I was contacted by homechoice a month ago for direct marketing, this was one of about 3-4 calls per week. I decided to order and after about half an hour to 45 minutes of trying to spell my address to the consultant, the order was placed. This is when my problems started. I live in the northern free State. The package was couriered by RTT first to Rustenburg, then it went to Mpumalanga. I tried several times to contact homechoice and RTT to try and get the package to the right address, it's like they did not care about the package reaching you, they also immediately started billing me. I was contacted by the RTT driver when he wanted to deliver the parcel to me in Secunda, where I don't live! I told him to return the parcel to homechoice, because I was fed up with trying to get the parcel to me. I am still struggling to have the order cancelled, even though they convince you that they have a 14 day return policy. I did not even see the package, and they are giving me a hard time cancelling the amount due on the account.</p>