STRESSFUL

Now and again I order from Homechoice and my orders are always cash, and I have to do it telephonically as my email address was captured incorrectly by them, I learnt today, and was therefore rejecting me when I tried to place an order.<br> When you place an order, NO is a very common word used by Homechoice PLUS the agent comes across as being aggressive.<br> Can I order XYZ - NO ITS SOLD OUT - no solution offered<br> Is my order being couriered or posted, was one of my questions - NO ITS BEING COURIERED, to which I responded, good, that is to my door then, NO ITS BEING COURIERED TO YOUR PO BOX, to which I responded, Couriered means door to door, NO ITS BEING SENT TO YOUR HOUSE - at this stage God have mercy on my soul.<br> PLUS, I ordered 2 items, that quite easily be delivered together in one box, BUT 2 delivery charges were charged - I take umbrage to this, as no other Online Retail Supplier does this<br> After placing my order I had to take a tranquiliser!<br> Homechoice Management, please listen to your staff who are dealing with your customers and perhaps tell them why you are in business and without a customer, you dont have a business