CvW
Carole-Ann van Wyk

1 reviews | Active since Jul 2011

28 Jan 2016, 15:05

Stop phoning me or I take legal action

Right. For the last time. I have asked your call centre on numerous occasions in the last few months to remove me from your contact list as I did NOT ask to be contacted. This is now bordering on harassment and if I get one more call I will take it further. I have had this problem in the past where somehow you jerks got hold of my email address and I had a major fight to get it off after using the unsubscribe button. Stop phoning me, *****s.<br> <br> And yes, I did yell and scream swear words at your call centre lady today because I have had enough.

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Replies (1)
Homechoice
Homechoice's reply28 Jan 2016, 15:14
Official
Hello CaroleSchoeman,


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution