1 reviews | Active since Nov 2010
STOP HARRASSING ME!
After telling your agents not to call me and blocking your number, another person calls me today and I tell her to stop calling me, she then rudely says \just relax, it won't happen with that tone\" - who does she think she is telling me that???? I am busy with a job that I get paid for an spend at least twice a week telling your agents not to call me, running out of meetings as I have a company phone and believe it could be someone important trying to get hold of me (our banking institutions number looks the same). As long as homechoice does not pay any bills towards my service provider for my number, you have no right telling me to relax when you harass me with calls! And I even fear how you landed up with my name and details. "
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
