TV
Tanja V

1 reviews | Active since Dec 2010

04 Dec 2015, 12:09

Stop contacting me

Please stop phoning me., emailing me, SMSing me. I have asked many times via the correct channels to be removed from your spam lists, but no success. Since you persist in phoning me, I will supply the reasons why I will never be a customer. I have researched your website. Firstly, you are charging interest of 42% over 6 months. Are you crazy? Edgars charges 23% over 12 months, which is high. Then there are other hidden costs, like delivery and insurance, which are buried in the fine print and I dont understand. Secondly, reading customer complaints on Hello Peter, it seems like you're completely ***********. If a customer places an order, then HomeChoice *****s up, and then HomeChoice Blacklists the customer. Then the customer cant clear his name because HC is too ***********. I want to warn everyone not to have any dealings with HomeChoice. <br> To HomeChoice: in your standard reponse to Hello Peter complaints, you say that you will contact the complainant. Please dont contact me, I'm not interested in talking to you.

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Replies (1)
Homechoice
Homechoice's reply08 Dec 2015, 14:24
Official
Hello tanjava,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team