KD
Kefilwe D

1 reviews | Active since Jun 2017

07 May 2021, 17:17

Stop calling my number! I don't owe you I am not even your client.

I was a customer of homechoice years ago and have not bought anything after that, so now my friend opened an account with them wrote me as next of kin.. Homechoice calls me 8vtimes a day with different numbers because I always block the number, they send sms's through out the day with different numbers still I keep on blocking. I highlight the account is not mine I do not have an existing account but I am being harassed. I have pleaded with numerous agent to remove my number from their system but it turns into a deaf ear. I hate it honestly. Even if I was thinking of re-opening my account they have lost a customer for good. It's exhausting and annoying. I request that they remove my number from their system I am not interested I don't even want to know how much my friend owes or how much credit she has, they don't even have privacy nxa!

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Replies (1)
Homechoice
Homechoice's reply10 May 2021, 07:48
Official
Hi Kefilwe.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice