ZM
Zukiswa M
1 reviews | Active since Dec 2022
26 Jul 2024, 13:22
STOP CALLING ME. ILL GO ONLINE WHEN I NEED SOMETHING
The products are good and I have had a good experience with my online purchases.
The biggest mistake we seem to have made is to give them our cellphone numbers which is part of the requirement when making online purchases.
Each day I get minimum of 5 calls , they keep changing their number so you can't block them completely. We are soo annoyed by the calls. We will buy again when we want to. NO NEED TO CALL US SEVERAL TIMES A DAY TO SELL US YOUR PRODUCTS OR ENCOURAGE US TO TAKE CREDIT! STOP IT!
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
26 Jul 2024, 15:40Hi Zukiswa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply26 Jul 2024, 15:40
Official
Hi Zukiswa,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
ZM
Zukiswa M's updateReviewer Update
30 Jul 2024, 12:25Thank you Homechoice / Candice for a prompt follow-up and fulfilling the commitment to remove my numbers from the Marketing list. It's been 2 days and I had no calls from Homechoice....yaaay.
I hope it stays that way and that when I purchase again my opting out of Marketing is respected.
I hope it stays that way and that when I purchase again my opting out of Marketing is respected.
ZM
Zukiswa M's update30 Jul 2024, 12:25
Reviewer Update
Thank you Homechoice / Candice for a prompt follow-up and fulfilling the commitment to remove my numbers from the Marketing list. It's been 2 days and I had no calls from Homechoice....yaaay.
I hope it stays that way and that when I purchase again my opting out of Marketing is respected.
I hope it stays that way and that when I purchase again my opting out of Marketing is respected.