YQ
YVONNE Q
1 reviews | Active since Mar 2013
20 Nov 2015, 18:04
STOP CALLING ME
I had an account with homechoice,l paid it up on 2012 and asked them to close my account. On July 2015 i received goods from homechoice which i didn't ordered,i sent it back to them i was suprised when i called them looking for my postage money that i owe them money for pots which i didn't order nor receive it.I sent letters and affidavit but they didnt solve my problem until I contacted Transunion which they resolve it.now again homechoice is keeping on calling me i don't want anything from them.can they remove my number fro their database I'm tired of them really
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Homechoice's replyOfficial
23 Nov 2015, 09:04Hello qwabeya,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply23 Nov 2015, 09:04
Official
Hello qwabeya,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team