TM
Tshepiso M
1 reviews | Active since Mar 2014
16 Nov 2015, 09:47
STOP CALLING ME
I have informed the consultants everyday that I do not want to buy anything for now. I have been doing so for the past 2weeks every single day I get called sometimes by the same consultant as well. \ I don't want to buy anything now I will buy next year feb"but consistently they keep calling. the worst part is they don't even train the consultants to ask if it is an okay time to speak. I have had to block so many of their calls. Please flag my policy or something or make notes that for now I do not want to buy anything. I will end up never buying anything if they keep forcing. """
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Homechoice's replyOfficial
16 Nov 2015, 15:08Hello TshepiMoney,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply16 Nov 2015, 15:08
Official
Hello TshepiMoney,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,