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Nesisa N
1 reviews | Active since Feb 2013
12 May 2015, 15:26
STOP CALLING ME!
For the last 3 months I have been hounded by incessant phone calls from Homechoice call centre with a great deal for me and i have also been sent a brochure in the mail. Every time i receive a phone call I make it abundantly clear to the person phoning that I never have and never will be interested in Homechoice and that they should do me a favour and lose my number. Yet, I still keep getting phone calls. I just need the phone calls to stop already, if someone says they are not interested it doesn't mean that calling them 20 more times will all of a sudden kick start their interest.
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Replies (1)
Homechoice's replyOfficial
15 May 2015, 14:46Hello Moca J,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply15 May 2015, 14:46
Official
Hello Moca J,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,